Keeping Everyone Safe

If you are concerned about the safety or well-being of a child or you find that you and your family need support you are always welcome to make contact with a member of school staff. This page will also help you to access support if you have worries and want to talk to someone. Seeking help is a positive thing to do for yourself, your own family or someone you are worried about.

Our school is part of 'Operation Encompass'. This means that following a domestic abuse incident, the Police make contact with the school and communicate relevant information to nominated school staff, to ensure that the school are made aware early enough to support children and young people in a way that means they feel safe and included. 

Mental Health Helpline on 0800 145 6485. This phone line is now the first port of call for mental health help – it is operated by people in your local area who will know how best to support you. If you call NHS111 you may have to wait longer for help and will be re-directed to this local service.

Cheshire West and Cheshire's Integrated Access and Referral Team:

0300 123 7047 (Monday to Thursday, 8.30am to 4.30pm).

01244 977277 (all other times)  

The Team state:

You should contact us if you feel that:

  • A child needs protection (if you feel that a child is suffering harm, neglect, or abuse, we can investigate and act to protect the child.
  • A family is under stress: we can offer support and advice and help families access support from other services.
  • A child is seriously ill or disabled: we can arrange an assessment of the child and families’ needs and provide support.

Please be assured that your referral will be treated in strictest confidence. Remember, your call could mean the start of getting the right help to a family and may even save a child's life.

The Starting Well website has lots of information about health and wellbeing.

West Cheshire Children's Trust is useful for parents and professionals.

Click here to access 'Advice to Parents and Carers on Keeping Children Safe from Abuse and Harm'

Our children know that they can ring Childline on 0800 11 11 or access the website for information and support.

The Cheshire West Safeguarding Children Partnership website provides safeguarding information

MyMind  is a local website offering guidance and support for children and young people, parents and professionals.

Youth Wellbeing Directory ( ) provides a source of information on local services available for young people as well as useful resources related to a number of issues. The directory has 250+ organisations registered and is collaborating with NHS Choices.

NHS ( ) Help and advice for young people, parents and professionals.

If you are concerned about a mental health issue you can find information on the MIND website 

You may like to access the NSPCC website for their materials, e.g. The Underwear Rule

Know and See the Signs

What is domestic abuse? - A video clip

There are also useful materials on the Stop It Now Website

Cheshire Young Carers

Chapter Mental Health

Carers Trust 4 All 

Anti-Bullying Alliance


Winston's Wish supports children who are bereaved or have experienced a critical incident.

Child Bereavement UK supports children, please take a look at their website.

Zero Suicide Alliance

Papyrus UK Prevention of Young Suicide

Suicide Prevention

SOBS Survivors of Bereavement by Suicide

Body Positive provides support for Parents and Carers of Trans-gendered Children. You can call them on 01270653150

Parentline Family Support provides a free and confidential helpline for support if you are struggling with any aspect of being a parent. Call 0808 800 2222 for information, advice, guidance and support on any aspect of parenting and family life, including bullying. Helpline is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday. We currently answer 58% of all callers ringing.  If you don’t get answered first time please do try again. We will only break confidentiality if there is a life threatening situation, or a child or adult is felt to be at risk of significant harm."

Stalking and Harassment support

Karma Nirvana supports victims of honour-based abuse and forced marriage.

Files to Download

Contact the School

Westminster Primary School

John Street,
Ellesmere Port,
CH65 2ED

Tel: 0151 832 3672

SEN Contact: Sarah Davenport