Keeping Everyone Safe

Cheshire and Wirral Partnership (CWP) Mental Health Helpline 0300 303 3972 (Open 24/7).

If you are concerned about the safety or well-being of a child or you find that you and your family need support you are always welcome to make contact with a member of school staff. At the bottom of this page you will find a leaflet that highlights out of hours mental health support for children and young people.

Support can also be accessed by contacting Cheshire West and Cheshire's Integrated Access and Referral Team. You can reach them on:

0300 123 7047 (Monday to Thursday, 8.30am to 4.30pm).

01244 977277 (all other times)  

The Team state:

You should contact us if you feel that:

  • A child needs protection (if you feel that a child is suffering harm, neglect, or abuse, we can investigate and act to protect the child.
  • A family is under stress: we can offer support and advice and help families access support from other services.
  • A child is seriously ill or disabled: we can arrange an assessment of the child and families’ needs and provide support.

Please be assured that your referral will be treated in strictest confidence. Remember, your call could mean the start of getting the right help to a family and may even save a child's life.

Seeking help is a positive thing to do for yourself or your own family and the following links may help you:

Click here to access 'Advice to Parents and Carers onKeeping Children Safe from Abuse and Harm'

The Starting Well website has lots of information about health and wellbeing and you can also find guides for extra support.

West Cheshire Children's Trust is useful for parents and professionals.

Our school is part of Operation Encompass. This means that following a domestic abuse incident, the Police make contact with the school and communicate relevant information to nominated school staff, to ensure that the school are made aware early enough to support children and young people in a way that means they feel safe and included. See letter below for more details.

Our children now that they can ring Childline on 0800 11 11 or access the website for information and support.

The Cheshire West Safeguarding Children Partnership website provides additional information

If you are concerned about a mental health issue you can find information on the MIND website 

MIndEd also has a family section

You may like to access the NSPCC website for their materials, e.g. The Underwear Rule

Know and See the Signs

What is domestic abuse? - A video clip

Our School works with Operation Encompass. Please see parent/carer letter below.

There are also useful materials on the Stop It Now Website

Body Positive provides support for Parents and Carers of Trans-gendered Children. You can call them on 01270653150

Cheshire Young Carers

Chapter Mental Health

Carers Trust 4 All 

Zero Suicide Alliance

Papyrus UK Prevention of Young Suicide

Suicide Prevention

SOBS Survivors of Bereavement by Suicide

Winston's Wish supports children who are bereaved or have experienced a critical incident.

Child Bereavement UK supports children, please take a look at their website.

BullyingUK provides advice and resources to help people who have been bullied.

Children & Young Person’s Out of Hours Service  01244 397644 This is a telephone service, available to all young people (0-18), as well as Parents, Carers or adults who work with children where there is a concern about a child’s mental health.  The child must live in Wirral, Cheshire East or West to be able to access this service.The line is operational Monday – Friday 5-10pm, Weekends and Bank Holidays 12-8pm.

Is a specialist telephone service staffed by trained professionals who give non-judgmental support, practical advice and information to;
ï‚· Children, teenagers and young people up to the age of 35 who are worried about how they are feeling
ï‚· Anyone who is concerned about a young person
Call: 0800 068 41 41; Email: or SMS: 07786 209697
Opening hours - Mon-Fri: 10am-10pm, weekends: 2pm-10pm & bank holidays: 2pm-5pm


Parentline Family Support provides a free and confidential helpline for support if you are struggling with any aspect of being a parent. Their website states: "Family Lives offers a confidential and free* helpline service (previously known as Parentline). Please call us on 0808 800 2222 for information, advice, guidance and support on any aspect of parenting and family life, including bullying. Our helpline service is open 9am – 9pm, Monday to Friday and 10am – 3pm Saturday and Sunday. We currently answer 58% of all callers ringing.  If you don’t get answered first time please do try again. We will only break confidentiality if there is a life threatening situation, or a child or adult is felt to be at risk of significant harm."

Stalking and Harassment support

Karma Nirvana supports victims of honour-based abuse and forced marriage.

Files to Download

Contact the School

Westminster Primary School

John Street,
Ellesmere Port,
CH65 2ED

Tel: 0151 832 3672

SEN Contact: Sarah Davenport